Логотип клиники Конфиденция Логотип клиники Конфиденция Логотип клиники Конфиденция

Privacy Policy

General Provisions

Konfidencia Aesthetic Orthodontics Clinic represented by «Konfidencia» Ltd (hereinafter referred to as «Konfidencia») and its affiliates respect the confidential information of any person who visits this website. We would like to inform you about what data we collect and how we use the collected data. You will also learn how you can check the accuracy of the information collected and instruct us to delete such information. Data is collected, processed and used strictly in accordance with the requirements of the applicable laws of the country in which the relevant «Confidence» affiliate responsible for personal data protection is located. We make every effort to ensure compliance with applicable law. This statement does not apply to sites to which «Confidencija»'s website contains hyperlinks.

Collection, use and processing of personal data

We collect information relating to certain individuals only for the purposes of processing and using the information and only if you have voluntarily provided the information or have expressly consented to its use. When you visit our website, certain data is automatically recorded on the servers of «Konfidencia» and/or its affiliates for system administration purposes or for statistical or backup purposes. The recorded information includes the name of your Internet Service Provider, in some cases your IP address, your browser software version, the operating system of the computer from which you visited our site, the addresses of the websites from which you linked to our site, the search parameters you set that led you to our site. Depending on the circumstances, such information allows us to draw conclusions about the audience that visits our website. In this context, however, no personal data is used. Only anonymous information may be used. If information is transferred by «Konfidencia» and/or its affiliates to an external provider, all possible technical and organisational measures are taken to ensure that the data is transferred in accordance with the requirements of applicable law. If you voluntarily provide us with personal information, we undertake not to use, process or transfer such information in a manner that goes beyond the requirements of applicable law. The use and distribution of your personal data without your consent is only possible on the basis of a court judgement or as otherwise provided for by Russian law. Any changes to the privacy policy will be posted on this page. This allows you to be informed at any time about what data we hold and how we collect and store such data.
By filling out applications on the website konfidencia.ru, you express your unconditional consent to the processing of your personal data, namely: Surname, First Name, Patronymic, address (place of residence and/or work), mobile phone number, age, e-mail address, which are provided or may be provided by you to LLC «Konfidencia»  (location: 191187, St. Petersburg, 5/10, Tchaikovsky str. St. Petersburg, Tchaikovsky St., 5/10, Letter A, Premises 1H), in any manner permitted by the laws of the Russian Federation. The consent extends, among other things, to the collection, recording, systematisation, accumulation, storage, clarification, use, retrieval, destruction, blocking, depersonalisation, deletion and transfer of this data and the performance of similar actions by other enterprises of OOO «Konfidencia» as well as any other companies with which OOO «Konfidencia» at its own discretion concludes relevant agreements, for the following main purposes:

  • Medico-preventive purposes, medical diagnosis, provision of medical services;
  • Realisation by citizens of the Russian Federation of their rights under the Constitution of the Russian Federation to apply to medical organisations in accordance with the established procedure;
  • Providing me with information for 10 years about goods and services of potential interest;
  • Conducting sociological and other surveys, including surveys of customer satisfaction with the quality of provided goods and services, conducted by «Konfidencia» Ltd. and/or their contractors;
  • In order to handle possible claims.

The consent is granted for 10 (ten) years and is automatically prolonged if you do not revoke it. The specified consent can be withdrawn by sending a written notice to the address of LLC «Konfidencia», by registered mail with an inventory of attachments, or delivered personally against signature to an authorised representative of LLC «Konfidencia» or sent to the e-mail address web@konfidencia.ru.

Data security

The company «Konfidencia» and its affiliates will keep your personal data safe and take all precautions to protect your personal data from loss, misuse or alteration. Partners of «Konfidencia» and its affiliates who have access to your data that they need to provide services to you on behalf of «Konfidencia» and its affiliates have contractual obligations to «Konfidencia» and its affiliates to keep this information confidential and may not use the data provided for any other purpose.

Personal data of underage consumers

«Konfidencia» and its affiliates do not collect information from consumers under the age of 14. If necessary, we may specifically ask a child not to send us any personal information. If a parent or other legal representative of a child discovers that the child has made any information available to «Konfidencia» and its affiliates, and believes that the data provided by the child should be destroyed, such parent or other legal representative should contact us at the address below (see clause 6). In this case, we will delete the child's personal information immediately.

Cookie files

We use cookies to give you a better experience when using the site. Cookies are small blocks of data temporarily stored by your browser on your computer's hard drive that are necessary for you to navigate our site. Cookies do not contain any personal information about you and cannot be used to identify an individual user. A cookie often contains a unique identifier, which is an anonymous number (generated at random) stored on your device. Some files are deleted at the end of your session on the website; others remain on your computer for longer. By proceeding to use this website you agree to the use of cookies, you also acknowledge that similar content may use its own cookies. Konfidencia does not control and is not responsible for third party cookies. You can find more information on the developer's website.

Online tracking

This website collects and stores data for marketing and optimisation using Yandex.Metric and Google Analitycs technology. This data may be used to create user profiles under pseudonyms. The website may set cookies. Without the express consent of our users, the data collected using Yandex.Metric and Google Analitycs technologies are not used to identify the identity of the visitor and are not linked to any other personal data of the bearer of the pseudonym. More information about tracking via the Internet can be found on the websites of the providers of Yandex.Metrika and Google Analitycs services.

Your wishes and questions

The stored data will be erased by Konfidencia and/or its affiliates after the expiration of the retention period established by law or contract, or if Konfidencia and/or its affiliates cancel the storage of certain data. You have the right at any time to request the deletion of information about you from the database of Konfidencia and/or its affiliates. You also have the right to revoke your consent to the use or processing of your personal data at any time. In such cases, as well as if you have any other requests related to your personal data, we ask you to send a letter by mail to Konfidencia in Russia at the address: 191187, Saint Petersburg, Tchaikovsky str., 5/10, Letter A, Room 1H or by e-mail web@konfidencia.ru . We also ask you to contact us if you would like to know if we collect data about you and, if so, what kind of data. We will try to fulfill your wishes as soon as possible.

Legislation on the processing of personal data

All actions with personal data collected on this website are made in accordance with the Federal Law of the Russian Federation No. 152-FZ of 27 July 2006 "On Personal Data".

The stated purpose of collecting, processing or using data

The subject matter of «Konfidencia» and its affiliates is the provision of dental services and the distribution of dental products of all types, principally bracket systems, orthodontic instruments, microimplants, and adhesives;

Description of groups of involved persons and relevant data or data categories

Data concerning customers, employees, retirees, employees of third-party companies (subcontractors), leasing personnel, job applicants, non-employee inventors or heirs, respectively, suppliers of goods and services, third-party customers, consumers, volunteers participating in consumer testing, visitors to the company's production facilities, investors – to the extent necessary to fulfil the purposes defined in paragraph 4.

Recipients or categories of recipients to whom data may be disclosed

Authorities, health insurance funds, employers' liability insurance association if there is a relevant legal regulation, third-party contractors in accordance with third-party service providers, affiliates and internal departments to fulfil the purposes specified in paragraph 4.

Frequency of regular data deletion

There are many guidelines prepared by lawyers regarding data retention obligations and retention periods. Data will be deleted in the prescribed manner after the expiry of the periods specified. Data not subject to these conditions will be deleted if the purposes referred to in paragraph 4 cease to exist.

Planned data transfer to other countries

As part of a worldwide labour information system, personnel data should be made available to certain management personnel in other countries. Appropriate data protection agreements should be concluded with the relevant companies in accordance with EU standards.

Using embeddable modules for social media

On our web pages it is possible to embed modules for the social networks Facebook, VKontakte, Twitter, Instagram, Youtube, Odnoklassniki (hereinafter – "providers"). Only if you activate the module, thereby authorising data transfer, will the browser create a direct connection to the provider's server. The contents of the various modules are subsequently transmitted by the respective provider directly to your browser and displayed on your computer screen. The module informs the provider which of our website pages you have accessed. If you are logged in to VKontakte, Instagram, Youtube or Twitter under your account while browsing our website, the provider can tailor the information to your interests, i.e. the information you are browsing with your account. If you use any function of the embedded module (e.g. "Like" button, posting a comment), this information will also be transmitted by the browser directly to the provider for saving. For more information on the collection and use of data by social networks, as well as the rights and options for protecting your privacy in these circumstances, please refer to the providers' data protection / privacy guidelines: In order not to be connected to the providers' accounts when visiting our website, you should disconnect from the respective account before visiting our websites.